If you have a dispute or complaint regarding your account, transactions, or any aspect of our services, we encourage you to contact our support team first.

Our customer support team is available 24/7 and will work diligently to resolve your issue quickly and fairly.

To file a formal complaint, please contact our support team with detailed information about your issue, including relevant account details, transaction IDs, and any supporting documentation.

We aim to respond to all complaints within 48 hours and work towards a resolution within 7 business days, depending on the complexity of the issue.

If you are not satisfied with the initial resolution, you may request that your complaint be escalated to our management team for further review.

We are committed to fair and transparent dispute resolution and will work with you to find a satisfactory solution.

If you remain unsatisfied after exhausting our internal dispute resolution process, you may contact relevant regulatory authorities or independent dispute resolution services.

We comply with all applicable regulations and are committed to resolving disputes fairly and in accordance with industry best practices.